A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.
The Watermark at Houston Heights will not deny benefits to, participation in, or receipt of services under any of its programs or activities to any person on the basis of race, color, national origin, sexual orientation, gender identity, disability or age, whether such programs or activities are carried out by the community directly or through a contractor or any other entity with which The Watermark at Houston Heights contracts.
