The Resident's Perspective

While living in a 55+ community, George invested nine months exploring senior living options before choosing Watermark. Since he didn’t wait for a crisis to force his hand, he got his choice of apartments with renovations from top to bottom. He was well-settled when a personal health crisis erupted. While hospitalized for 10 days, he felt grateful he did not have to worry about his wife Joyce. He knew Watermark had his back. The same was true when the pandemic hit. Nobody was prepared for something like COVID-19, but with Watermark’s reassurances, everybody adapted. George appreciated ordering meals selected from Watermark’s menu as well as meals delivered from his favorite restaurants, which he shared over virtual conversations with his Watermark neighbors on Zoom. Instead of feeling isolated at home, George and his neighbors uplifted their spirits with karaoke and happy hours in the hallway. Whereas those living in isolation may have experienced increased rates of depression, George describes his overall experience during the pandemic as quite positive, describing how Watermark went out of its way to make living there very pleasant.