Testimonials

What People are Saying

Hear what people are saying about us, right from the source.

Reviews

4.13
average rating
out of 3,510 reviews
5

2K
4

487
3

167
2

107
1

476
SHOW
SORT BY
Linda Koch
9/21/2022
Revised - My sister and I met with the directors to coordinate My Mom's release. It is Medicare guidelines they have to follow to release her even though she is still very unstable and a high fall risk. It is sad, but I have changed my rating from a 1 to a 4 as they apologized for yesterday's abrupt and unprofessional meeting and are working with us to transition her home at a slightly slower pace...  See More
Posted to google image
Darrell Owen
9/21/2022
The best place in town. The staff is great. The food is great. It's comforting to know your loved one is getting the best care anywhere!
Posted to google image
Naomi Kline
9/21/2022
My Dad has been a resident in the assisted living/ memory care since January 2022. We are very happy with his care. All of the employees we have worked with have been very accommodating. We have not had any complaints. He seems happy here overall. It is a warm, homey, welcoming place.
Posted to google image
amelia and adam dance party
9/20/2022
I am an employee at the Watermark,this is such a wonderful place.The staff, HR and the residents are all wonderful..Love it here
Posted to google image
Matthew Owen
9/20/2022
My mother has been a resident for 2 months, and they still refuse to give us a list of the meds she is on despite the fact that we have been asking since day one, and we discovered she was getting a one she shouldn't have that likely contributed to a fall. I've never run into this problem with any other provider or facility. Not only will they not give it to us, but they won't give us a reasonab...  See More
Posted to google image
Rachel Fraser
9/20/2022
We made the decision to move my mother to East Village Place a few years ago after visiting many other assisted living facilities in the area, and we both have been so happy with the rooms, the activities but most of all the caring nature of all the employees. Because East Village is small, everyone knows all the residents which gives families such peace of mind. Just recently we made the difficul...  See More
Posted to google image
Roberto A. Heredia
9/18/2022
On 9/17/22 @ around 3:55pm, I saw an elderly woman walking towards route 31 with only a wheelchair, which is an extremely busy highway. So when my Aunt called The Fountains to let them know about their patient, they told her they knew who the woman was & she walks everyday. Many people have called them for the same reason & concerns. Imagine if she get caught in the rain, heat or if a car turning ...  See More
Posted to google image
Alan Lanctot
9/16/2022
The Legacy at Fairways has provided the most Caring, Patient and Responsive Living Atmosphere for our Mother. Starting with the Sale by Pam who continues to be a great source for guidance. The reception staff-Lisa, Ashley, Julie, Michelle, Kevin are always ready and willing to advise us on issues and answer questions. Legacy Driver Darrell has been a great source of getting the residents to and fr...  See More
Posted to google image
Roxanne Schorbach
9/16/2022
The previous management of this facility was exceptional. When Watermark took over in early 2022 I sat in on their presentation and heard their promises that the same level of services would be provided. The previous management, Quail Park, was wonderful as you can read in previous reviews posted last year. Recently my mother-in-law, who was a resident, passed - mid July 2022. There is a substanti...  See More
Posted to google image
John D
9/16/2022
Do not put your loved one in their memory care unit. It is over priced, understaffed and you will always wonder if you made the right choice. The staff themselves tried their hardest and cared. But rain cross as an institution is money first above all. It was not worth the $6000-$7000 a month. Go else where
Posted to google image
powered by Powered By ReviewTrackers
Date (most recent)