Frequently Asked Questions

Like many other businesses, the Legacy at Grande’Vie has faced ongoing financial challenges and requires significant investment in the building. Unfortunately, the financial prospects of continuing as a senior living community could not be sustained.

Closing of the community will occur in two phases based on residential agreements. 

• Assisted Living and Memory Care relocations will be ongoing and we will be working with every resident to facilitate resident moves.
• Independent Living residents are being provided a 30-day notice per the terms of the Residency Agreement, with an anticipated closing on or about August 31, 2025.

No determination has been made for the future of the building. 

The Grande’Vie community team is working together with residents, families and associates to navigate a smooth transition. We are providing residents and families with options for senior living communities in the area, as well as inviting representatives from local senior living communities to Legacy at Grande’Vie for onsite presentations. Associates will also be provided with information on local senior living communities to assist them in seeking new employment. 

Current independent living residents will be refunded their contractual amount due within 30 days of their move out date. For unoccupied independent living residences, any contractual amounts due will be refunded 30 days from the date of this notice. 

We encourage residents to explore senior living options as soon as possible to ensure availability. Availability and selection of communities and apartments may be more prevalent earlier in the closing process.  

• Assisted Living and Memory Care relocations will be ongoing and we will be working with every resident to facilitate resident moves.
• Independent Living residents are being provided a 30-day notice per the terms of the Residency Agreement, with an anticipated closing on or about September 30, 2025.

Our community team can assist you with information and resources to help plan your transition. To schedule an appointment with the community team, contact Emily Whitney 585-381-0680 or leave a message at 877-501-3043.

We will provide a list of senior living communities in the area. We will also invite representatives from local senior living communities to Legacy at Grande’Vie for onsite presentations beginning Thursday, July 17, 2025. 

The wellbeing of our residents remains our number one priority during this transition. The dedicated associate team at Legacy at Grande’Vie will continue to care for residents with special considerations to ensure this time is as stress-free and as smooth as possible. Watermark’s extensive and qualified network of resources will ensure our community operations continue smoothly and assist our community team in delivering high quality service to residents. Over time, as more residents transition from our community, some amenities such as transportation and community life activities may change to accommodate smaller groups. 

For assistance with transition services to a new senior living community, please contact 877-501-3043. For general questions about the community closing, please contact GVquestions@watermarkcommunities.com or leave a message at 585-381-0680.