Testimonials

“[The Watermark at Bellevue], thank you, thank you for the kindness, care, wisdom, patience, and most important the love that you’ve been guiding my family through this process of transitioning my mother from independent care to memory care. We are so thankful to you for the level of detail and attention that you provide to all the residents. We were so scared to transition my Mom, but the Watermark has been incredible guiding us lovingly through this process. The food is incredible, as well. They have the best chefs that we could ask for. They are also the most kind chefs ever. I truly believe that one of the criteria for being hired at Watermark is that you have to have a heart of gold. Each one of the people my Mom has encountered has been amazing - Patti, Alicia, Mike, Hugo…each and everyone of the faces my Mom sees there has a kind attitude and we can’t thank them enough for doing what they do. It’s been a blessing to incorporate our family into their family. Thank you Watermark! You are forever in our hearts 💕”

“I moved my mother ... late last year from an assisted living in the Houston area. I didn’t know what we had been missing! Watermark is amazing. Very open, modern, bright-looking accommodations and overall atmosphere … Mom likes the food so much she has canceled outside lunches with me … I have definitely seen my mom thrive and am so happy with my decision to move her here.”

“ ... a magnificent setting, you’d think you’re going to a 5 star Ritz Carlton hotel. The staff is friendly, sweet, & very patient, as well as very well equipped for their job, my water aerobics instructor has 3 degrees! Friday & Saturday night dinners at the Mark are excellent, all the food is cooked to perfection. Come join us!”

“Many people still have the wrong perception of what a retirement development is. People have to come and see for themselves that this is a different way of life ... I’m independent here. I can do what I want … And I love it.”

“The Fountains [at Millbrook] is a gift to families here in Millbrook and from afar. It is a comfort for those who live there and for those who want nothing better than for their aging family member to live in a safe, healthy, beautiful, and happy environment. Thank you to The Fountains for bringing life back to our mother.”

“The community is extremely exclusive and thrives on providing high-end care for each resident … I am extremely lucky and blessed to have found this place. If you’re looking to put your family member in a [community] that truly will treat them like family, choose The Watermark at Beverly Hills.”

“We’ve been at [Watermark] over four years and have been very pleased. The unique strength of [Watermark] is the relaxed relationships among residents. We know each other; one sees it in the bustling dining room with animated conversation at the tables, as well as in the way we say hello to each other in the corridors. There is the easy interaction between associates and residents. There is an overall sense of people really enjoying each other.”

“My mom has lived here in memory care for a year and we are very pleased with the care she receives. [The Watermark at Southpark Meadows] feels homey and has a strong sense of community. It is very clean and well maintained – housekeeping is always making the rounds. The grounds are lovely; my mom and I like to relax in the comfortable rocking chairs in the courtyard. The staff are very friendly and engaged with the residents. I find everyone who works here very approachable and dedicated to solving any issues that arise. I hate to leave anyone out, but this includes the Exec Dir, MC Director, sales, activities, concierge, business office and operations. And special recognition to the caregivers, med techs, aides and nurses on staff. Theirs is a difficult job and they show great compassion, patience and care with my mom. Some continually go above and beyond! I always leave there feeling like she’s in good hands.”

“I feel like a whole weight has lifted off my shoulders, and I have not regretted one moment of it … I feel safe and secure here, and they’re taking wonderful care of me … I feel like I’m finding myself again ... I didn’t realize how lonely and depressed I was becoming. Once I came here, that cloud went away.”

"If you are looking for a place to take care of your loved one, Watermark is the right place. Our mother moved there last year, and she loves it, we all love it!! Our mother is always enjoying an activity or celebrating something when we come to visit her. The staff is really amazing. My family feel really lucky to had found Watermark, they really are giving peace of mind to all of us, because our mom is our treasure. Thank you so much Watermark for everything that you do for our mom."

“The Watermark at Vistawilla exceeds every expectation I could ever fathom about quality care and assisted living for my grandparents. Not only is this [community] immaculately clean, beautiful, well designed, and aesthetically appeasing, it goes so much deeper than that. This place is magic. The staff is kind, considerate, encouraging, and helpful. They go over and beyond in providing quality care and serving their residents with respect.”

“This place has been a lifesaver for my mother. She has dementia and needs way more care than I could [provide] in our home. However, since making The Watermark her new home, her entire health and demeanor have improved in ways that I didn’t think possible. All of the residents and staff have been friendly, helpful, and always try to make her feel accepted.”

“It has been a wonderful place for my father to settle in safely and very comfortably. What a relief for my family. Everyone there has worked hard to ensure that my dad has what he needs and is safe and happy there, from the meals, the social interaction, even how his apartment looks with pictures hung on walls, etc.”

“Everything about the place suits us to a “T”— beautiful apartments of varying sizes and a 53-acre campus, excellent cuisine, experienced management, reasonable fees, and a very caring staff. But the biggest, unexpected, bonus for us was making so many new friends.”

“Moving my father into The Watermark was the best decision we ever made. He was nervous, scared, and all alone when my mom, his wife of 62 years, passed. He didn’t want to be a burden on any of his children and none of us wanted him to live by himself. We moved him into an apartment at The Watermark and, within a week’s time, he said, “This place is the best. I love it here!” The staff has been amazing to deal with, and my dad is happy and safe.”