Frequently Asked Questions

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Explore a list of frequently asked questions about The Hacienda at the Canyon in Tucson, Arizona, offering Independent Living, Assisted Living, and Memory Care. Don’t see the answers you’re looking for? Please give us a call at 520-355-2200, and we’ll be happy to answer all your questions about life at our Tucson senior living community!

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The Hacienda at the Canyon offers three levels of service and care, including Independent Living, Assisted Living for daily personal care support, and Memory Care for dementia. 

A buy-in fee is typically charged by large campus senior living communities to guarantee long-term care access and can be $100,000 or more. Instead, The Hacienda at the Canyon charges a one-time Membership Fee, which is a smaller charge. Contact us for a personalized cost breakdown.

Tours at The Hacienda at the Canyon can often be scheduled within 24-48 hours, depending on availability. We offer virtual and in-person options. Call 520-355-2200 or use our online form to book. 

Independent living typically includes a private residence with a kitchen or kitchenette, laundry, housekeeping, and access to a variety of community amenities and services like dining, fitness, wellness, transportation, and social get-togethers. At The Hacienda at the Canyon, all of this is just the start of our Independent Living experience in Tucson.

Independent Living at The Hacienda at the Canyon offers a private residence, amenities, and hospitality-style services, including dining, transportation, housekeeping, and social programs. Assisted Living offers all of these amenities and services, plus a personalized care program for assistance with activities of daily living like dressing, bathing, grooming, and medication management. Both levels of care are offered here at The Hacienda at the Canyon.

Assisted living typically includes personalized care plans, meals, housekeeping, transportation, and activities. At The Hacienda at the Canyon, this covers three daily meals, medication management, wellness programs, and 24/7 staff support, all in a vibrant Tucson setting.

Every assisted living community in Tucson and Southern Arizona is different and suits different styles, needs, and preferences. It’s always best to research your options – look at their websites, visit the community, and get a feel for who will serve you or your loved one best. 

Assisted living costs an average of $4,000 to $12,000 per month in Tucson, varying by services and amenities. At The Hacienda at the Canyon, we provide transparent Assisted Living pricing starting from $5,355, including utilities and care. Request our cost comparison worksheet for details. 

Assisted Living at The Hacienda at the Canyon focuses on daily support for independent seniors, while Memory Care provides specialized dementia care with secure settings and therapies. Both are offered here, allowing seamless transitions as needs evolve. 

Yes, memory care is available in Tucson at The Hacienda at the Canyon. Our dedicated Memory Care neighborhood offers secure environments, cognitive therapies, and trained staff to support the dignity and independence of older adults living with Alzheimer's disease and other forms of dementia

Memory care costs an average of $4,000 to more than $10,000 monthly in Tucson, varying by services and amenities. At The Hacienda at the Canyon, we provide transparent Memory Care pricing starting at $4,195. You can contact us at 520-355-2200 to learn more and ask for a cost comparison worksheet. 

Many Tucson senior living communities, including ours, are pet-friendly to promote well-being. We welcome small pets with guidelines. Contact us for our policy.

Activities often include fitness classes, outings to local areas like the Tucson Botanical Gardens and the Pima Air and Space Museum, cultural events, and educational seminars. Our calendar features EngageVR® and art workshops to keep life engaging.  

Options include long-term care insurance, veterans benefits, and asset planning. We offer resources and consultations to explore affordability without depleting savings. 

You can review financial planning information on our financial planning page.

No, rent may change as the economy dictates. A flat rate for the duration of your stay is not guaranteed.

Staff-to-resident ratios can vary based on community and state regulations. Our associate-to-resident ratios follow and meet all state-mandated requirements for Assisted Living, ensuring prompt assistance and strong relationships. Contact us for more details. 

Waiting lists depend on the availability of the unit type, style, view, and more. What is not available today may open up soon. Contact us for information about availability.

Senior living communities often offer three meals a day with snacks and hydration throughout the day. At The Hacienda at the Canyon, we offer nutritious, chef-prepared meals with accommodations for dietary needs, plus bistro snacks and in-room dining for comfort. Residents can enjoy casual and more formal dining options in our senior living community.

Yes, we provide scheduled transportation for medical appointments, shopping, and outings around Tucson. 

The Hacienda at the Canyon is close to Tucson Medical Center, for easy access to local health care services. Other area hospitals are Northwest Medical Center and Banner – University Medical Center. We also have specialized services that can be delivered to you in your home here at The Hacienda at the Canyon.

You can see floor plans for our Tucson Independent Living, Assisted Living, and Memory Care residences on our Floor Plans page.

The minimum age is 62 for most residents. In Assisted Living, exceptions can sometimes be made for those under 62, depending on individual circumstances. Please reach out for more information.

Yes, there is an outdoor pool at our Tucson senior living community. The pool is open all day, allowing members to enjoy it whenever they like.

Yes, guest parking is available in front of the community, and any uncovered parking spaces are free for visitors to use.

We have a wide array of on-site amenities, including a dedicated fitness space, a putting green, and even a private theater. Programs through Watermark University provide endless opportunities to learn new skills or share your knowledge while Extraordinary Outings allow residents to enjoy the best of Tucson. 

The fitness center is also open all day, allowing members to maintain their fitness routines at their convenience.

3900 North Sabino Canyon Road
Tucson, AZ 85750

No, flex credit does not roll over to the next month.

Visiting hours are open all day at The Hacienda at the Canyon , making it easy for family and friends to visit at their convenience.

Yes, guest suites at The Hacienda at the Canyon are available for visiting family members.

Yes, guests are welcome to dine with you in the restaurant. However, it is not open to the general public.

Yes, Short-Term Stays are available in our Assisted Living community, with a minimum stay of 21 days and a maximum stay of 30 days. Please contact us for more details.

You can find all available open positions on our Careers website

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