Frequently Asked Questions

The Hacienda at the River offers three levels of service and care, including Independent Living, Assisted Living for daily personal care support, and Memory Care for dementia. 

A buy-in fee is typically charged by large campus senior living communities to guarantee long-term care access and can be $100,000 or more. Instead, The Hacienda at the River charges a one-time Membership Fee, which is a smaller charge. Contact us for a personalized cost breakdown.

Tours at The Hacienda at the River can often be scheduled within 24-48 hours, depending on availability. We offer virtual and in-person options. Call 520-485-1060 or use our online form to book. 

Independent living typically includes a private residence with a kitchen or kitchenette, laundry, housekeeping, and access to a variety of community amenities and services like dining, fitness, wellness, transportation, and social get-togethers. At The Hacienda at the River, all of this is just the start of our Independent Living experience in Tucson.

Members in our Independent Living community enjoy a flex spending credit, which is included in their monthly rent. Members can use this credit for meals, spa services, salon treatments, and private fitness training. Additionally, all members receive a 20% discount on menu pricing.

Yes, our Independent Living residences are located at the southeast corner of the intersection of River Road and Hacienda Del Sol Road. Members of Independent Living who require Assisted Living care have priority access to that part of the community.

Independent Living at The Hacienda at the River offers a private residence, amenities, and hospitality-style services, including dining, transportation, housekeeping, and social programs. Assisted Living offers all of these amenities and services, plus a personalized care program for assistance with activities of daily living like dressing, bathing, grooming, and medication management. Both levels of care are offered here at The Hacienda at the River.

Assisted living typically includes personalized care plans, meals, housekeeping, transportation, and activities. At The Hacienda at the River, Assisted Living covers three daily meals, medication management, wellness programs, and 24/7 staff support, all in a vibrant Tucson setting.

Every assisted living community in Tucson and Pima County is different and suits different styles, needs, and preferences. It’s always best to research your options – look at their websites, visit the community, and get a feel for who will serve you or your loved one best. 

Assisted living costs an average of $4,000 to $10,000 per month in Tucson, varying by services and amenities. At The Hacienda at the River, we provide transparent Assisted Living pricing starting from $4,095, including utilities and care. Request our cost comparison worksheet for details. 

Assisted Living at The Hacienda at the River focuses on daily support for independent seniors, while Memory Care provides specialized dementia care with secure settings and therapies. Both are offered here, allowing seamless transitions as needs evolve. 

Yes, memory care is available in Tucson at The Hacienda at the River. Our dedicated Memory Care neighborhood offers secure environments, cognitive therapies, and trained staff to support the dignity and independence of older adults living with Alzheimer's disease and other forms of dementia. 

Memory care costs an average of $6,000 to more than $10,000 monthly in Tucson, varying by services and amenities. At The Hacienda at the River, we provide transparent Memory Care pricing starting at $4,895. You can contact us at 520-485-1060 to learn more and ask for a cost comparison worksheet. 

Many Tucson communities, including ours, are pet-friendly to promote well-being. We welcome small pets with guidelines. Contact us for our policy.

Activities often include fitness classes, outings to local areas like the Mt. Lemon Skycenter and the Reid Park Zoo, cultural events, and educational seminars. Our calendar features EngageVR® and art workshops to keep life engaging.  

Options include long-term care insurance, veterans benefits, and asset planning. We offer resources and consultations to explore affordability without depleting savings. 

You can review financial planning information on our Financial Planning page. 

Staff-to-resident ratios can vary based on community and state regulations. Our associate-to-resident ratios follow and meet all state-mandated requirements for Assisted Living, ensuring prompt assistance and strong relationships. Contact us for more details. 

Waiting lists depend on the availability of the unit type, style, view, and more. What is not available today may open up soon. Contact us for information about availability.

Senior living communities often offer three meals a day with snacks and hydration throughout the day. At The Hacienda at the River, we offer nutritious, chef-prepared meals with accommodations for dietary needs, plus bistro snacks and in-room dining for comfort. Residents can enjoy casual and more formal dining options in our senior living community.

Yes, we provide scheduled transportation for medical appointments, shopping, and outings around Tucson 

The Hacienda at the River is close to Banner – University Medical Center, for easy access to local health care services. Other area hospitals are Northwest Medical Center and Tucson Medical Center. We also have specialized services that can be delivered to you in your home here at The Hacienda at the River.

You can see floor plans for our Tucson Independent Living, Assisted Living, and Memory Care residences on our Floor Plans page.

The minimum age is 62 for our Independent Living community. Assisted Living and Memory Care neighborhoods do not have a minimum age requirement.

The Hacienda at the River features a therapy pool designed for group and individual aquatic classes. The pool is open for regular use from 7:00 a.m. to 5:00 p.m., with after-hours availability upon request.

Yes, visitors can park in front of both community buildings for convenient access.

We have a wide array of on-site amenities, including a dedicated fitness space, a spa, and even a salon. Programs through Watermark University provide endless opportunities to learn new skills or share your knowledge while Extraordinary Outings allow residents to enjoy the best of Southern Arizona. 

2720 East River Road
Tucson, AZ 85718

520-485-1060

• Assisted Living and Memory Care: Visiting hours are from 8:00 a.m. to 8:00 p.m., seven days a week. Exceptions can be made if needed.
• Guests: All guests must check in at the concierge desk.
• Concierge: Available 24/7 for assistance.
• Business Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday.
• Tours: Available Monday through Friday, with weekend tours upon request. Reservations are preferred.

You can find all available open positions on our Careers website.